Privacy Policy

Last updated: March 19, 2026

This Privacy Policy describes how VehicleHero ("we," "us," or "our") collects, uses, and shares your personal information when you use the Walt Sweeney Auto vehicle offer service at this website.

Information We Collect

When you submit a vehicle offer request, we collect:

Vehicle information (license plate number, state, VIN, mileage)
Contact information (full name, phone number, email address)
Vehicle details decoded from public databases (year, make, model, trim)

We also automatically collect:

Device and browser information
Usage data (pages visited, time on site, referral source)
IP address and approximate location

How We Use Your Information

We use the information we collect to:

Process your vehicle offer request and provide you with a quote
Connect you with Walt Sweeney Auto's acquisition team
Communicate with you about your offer via phone and email
Improve our website and services
Analyze site performance and usage patterns
Comply with legal obligations

Information Sharing

We share your information with:

Walt Sweeney Auto: Your vehicle and contact information is shared with the dealership to prepare and deliver your offer
VehicleHero: As the platform operator, VehicleHero facilitates the offer process between you and the dealer
Service providers: We use third-party services including Google Analytics (analytics), Meta/Facebook Pixel (advertising measurement), Resend (email delivery), and Vercel (website hosting)
Legal requirements: When required by law, court order, or governmental authority

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar technologies for:

Website analytics via Google Analytics 4
Advertising measurement via Meta Pixel
Basic website functionality

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We implement reasonable security measures to protect your personal information, including encrypted transmission (HTTPS) and secure hosting infrastructure. However, no method of Internet transmission is 100% secure.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Opt out of the sale of personal information (California residents)

To exercise these rights, contact us at hello@vehiclehero.com.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information. You may request disclosure of the categories and specific pieces of personal information we have collected. Contact us to make a request.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy:

VehicleHero
hello@vehiclehero.com

Walt Sweeney Auto
6315 Harrison Ave, Cincinnati, OH 45247
(513) 574-5500