Privacy Policy

Last updated: March 18, 2026

VehicleHero ("we," "us," or "our") operates the website vehiclehero.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

Information We Collect

We collect information you provide directly to us when you:

• Submit a vehicle offer request (license plate, VIN, mileage, name, phone number, email address)
• Contact us via email or phone
• Subscribe to communications

We also automatically collect certain information when you visit our website, including:

• Device information (browser type, operating system)
• Usage data (pages visited, time on site, referral source)
• IP address and approximate location

How We Use Your Information

We use the information we collect to:

• Process your vehicle offer request and connect you with a trusted dealer partner
• Communicate with you about your offer
• Improve our website and services
• Analyze usage patterns and site performance
• Comply with legal obligations

Information Sharing

We share your information only with:

• Dealer partners: When you submit an offer request, we share your vehicle and contact information with our trusted dealer network to provide you with an offer
• Service providers: We use third-party services for analytics (Google Analytics), advertising (Meta/Facebook Pixel), and website hosting (Vercel)
• Legal requirements: When required by law, court order, or governmental authority

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar technologies to:

• Analyze website traffic via Google Analytics 4
• Track advertising effectiveness via Meta Pixel
• Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us at hello@vehiclehero.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

VehicleHero
hello@vehiclehero.com